Senior Microsoft 365 Architect
ePlus inc.
is currently seeking a Senior Microsoft 365 Architect.
Responsibilities:
Support the development, deployment and execution of Microsoft 365 services and develop roadmaps and service strategies.
Architect, deploy, and provide sustaining engineering support for our customer programs.
Act as an Microsoft 365 SME and escalation point of contact for both company and customer IT organizations.
Develop concise and accurate engineering documentation including design artifacts, knowledge guides, and operating procedures.
Provide technical and operational subject matter expertise for Microsoft 365 Service adoptions in the organization.
Manage tasks, priorities and be able to articulate and to provide proper updates to managers and senior management.
Daily monitoring of Microsoft 365 technical activities; primary support of the service with a thorough knowledge of appropriate utilities/tools, roles and responsibilities.
Provides support in a SharePoint On-premise and Microsoft 365 production 24x7 environment, with rotating on-call duties.
This includes work on nights and weekends to provide operations support, security patching, and accommodate customer needs for off-hours maintenance completion.
Develops, changes, modifies, and implements standard operating procedures for all operations and project support.
Develops and maintains detailed and accurate documentation as requested by the Service Manager, team lead, etc.
Documentation may be required for operational procedures, troubleshooting steps, and technical analysis for products, features, and capabilities.
Assists customer application teams for troubleshooting and addressing end user issues.
Troubleshoots and resolves issues that affect the ability of the Microsoft 365 services at full functionality.
Troubleshoots problems and take corrective action to fix problem.
Monitors system outages and takes appropriate actions as per the standard procedure.
Works with Microsoft and other third-party vendor support to address product related issues.
Analyzes and defines the organization's information architecture.
Understands and designs taxonomies for customer organizations.
Ensures changes are planned and implemented in a sound, low risk manner, without creating system outages and following company's change management processes.
Implements security structures provided by the security infrastructure group to prevent unauthorized access and maintain system security.
Experience with migration of file systems, SharePoint on-premises to SharePoint Online, Microsoft Teams.
Qualifications:
Bachelor's Degree and established systems architect having 12
years' experience with large, enterprise scale services and organizations (additional experience, education or training may be considered) Proficiency with planning and development of enterprise architecture for Microsoft 365 and Azure Active Directory services.
Expertise in building and executing PowerShell scripting for administrating and managing Microsoft 365 tenant.
Strong understanding of tenant design and support - specifically around managing identity and collaboration in multi-tenant organizations Expertise and hands-on experience with deployment, migration, and support of core Microsoft 365 services, including (but not limited to):
Microsoft Teams, SharePoint Online, OneDrive for Business, Stream, Power Platform (Power BI, Power Apps, Power Automate/flow, Dynamics 365), Forms / Planner ePlus inc.
is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law.
ePlus inc.
promotes affirmative action for minorities, women, disabled persons, and veterans.
Estimated Salary: $20 to $28 per hour based on qualifications.
is currently seeking a Senior Microsoft 365 Architect.
Responsibilities:
Support the development, deployment and execution of Microsoft 365 services and develop roadmaps and service strategies.
Architect, deploy, and provide sustaining engineering support for our customer programs.
Act as an Microsoft 365 SME and escalation point of contact for both company and customer IT organizations.
Develop concise and accurate engineering documentation including design artifacts, knowledge guides, and operating procedures.
Provide technical and operational subject matter expertise for Microsoft 365 Service adoptions in the organization.
Manage tasks, priorities and be able to articulate and to provide proper updates to managers and senior management.
Daily monitoring of Microsoft 365 technical activities; primary support of the service with a thorough knowledge of appropriate utilities/tools, roles and responsibilities.
Provides support in a SharePoint On-premise and Microsoft 365 production 24x7 environment, with rotating on-call duties.
This includes work on nights and weekends to provide operations support, security patching, and accommodate customer needs for off-hours maintenance completion.
Develops, changes, modifies, and implements standard operating procedures for all operations and project support.
Develops and maintains detailed and accurate documentation as requested by the Service Manager, team lead, etc.
Documentation may be required for operational procedures, troubleshooting steps, and technical analysis for products, features, and capabilities.
Assists customer application teams for troubleshooting and addressing end user issues.
Troubleshoots and resolves issues that affect the ability of the Microsoft 365 services at full functionality.
Troubleshoots problems and take corrective action to fix problem.
Monitors system outages and takes appropriate actions as per the standard procedure.
Works with Microsoft and other third-party vendor support to address product related issues.
Analyzes and defines the organization's information architecture.
Understands and designs taxonomies for customer organizations.
Ensures changes are planned and implemented in a sound, low risk manner, without creating system outages and following company's change management processes.
Implements security structures provided by the security infrastructure group to prevent unauthorized access and maintain system security.
Experience with migration of file systems, SharePoint on-premises to SharePoint Online, Microsoft Teams.
Qualifications:
Bachelor's Degree and established systems architect having 12
years' experience with large, enterprise scale services and organizations (additional experience, education or training may be considered) Proficiency with planning and development of enterprise architecture for Microsoft 365 and Azure Active Directory services.
Expertise in building and executing PowerShell scripting for administrating and managing Microsoft 365 tenant.
Strong understanding of tenant design and support - specifically around managing identity and collaboration in multi-tenant organizations Expertise and hands-on experience with deployment, migration, and support of core Microsoft 365 services, including (but not limited to):
Microsoft Teams, SharePoint Online, OneDrive for Business, Stream, Power Platform (Power BI, Power Apps, Power Automate/flow, Dynamics 365), Forms / Planner ePlus inc.
is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law.
ePlus inc.
promotes affirmative action for minorities, women, disabled persons, and veterans.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
