Windows System Engineer - Tier III
Company DescriptionJob DescriptionWe are seeking a technical expert to be responsible for the administration of MS Windows server environment running on a VMware Virtual Platform.
To support a mission critical infrastructure and ensure the highest levels of availability, performance and security.
DUTIES AND
Responsibilities:
Act as a subject matter expert and provide Tier III support for the desktop support team.
Work with monitoring tools.
Serve as a subject matter expert for Windows 10 and 11 and Microsoft deployment solutions.
Assist in the management and improvement of Microsoft 365.
Deploy, maintain, and troubleshoot over 70 Windows Servers in a vSphere environment.
Manage a Microsoft domain environment, including AD, DNS, DHCP, GPO's, DFS, ADFS, LAPS, SSL certificates, and licensing for Windows Servers 2008, 2012, 2016 or later.
Perform enterprise-wide server and desktop systems patching for OS and standard applications.
Maintain and support Windows server backups.
Monitor server performance and troubleshoot problem areas as needed.
Implement efficiencies through automation.
Maintain appropriate configurations.
Provide recommendations on system improvements and be technical lead for implementations.
Aid in the design, implementation, and testing of disaster recovery.
Act as the lead administrator for multiple systems including Microsoft Defender for Servers and Workstations, Quest Intrust/Change Auditor, KACE, SharePoint, Exchange, Intune, Office 365 suite, and other back-end applications.
Provide white glove support for the executive level employees.
Work closely with other engineers of other disciplines for escalation support and troubleshooting.
Work with external vendors and partners to assist in troubleshooting systems and applications as necessary.
Qualifications Excellent oral and communication skills (client-facing).
3
years of relevant work experience managing a Microsoft Domain, Windows Servers, Exchange, VMware, and other mission critical enterprise level systems.
Experience working with Cloud technologies and SaaS solutions.
Strong understanding of IT and Microsoft security.
Candidate must be a quick learner with exceptional communications and customer service skills.
A pro-active mind-set with a focus on constant improvement and follow through at all levels.
Strong technical problem-solving skills In-depth knowledge of the Microsoft suite of products.
Ability to take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems.
Excellent verbal and written communication skills with the ability to clearly and concisely present complicated technology concepts to end-users with differing skill levels.
Other desired knowledge, skills, or attributes:
Experience with Windows Defender, Nagios Monitoring, KACE, and JIRA ticketing systems a plus.
Microsoft, VMware, and cloud certifications preferred.
Experience with SQL.
Experience in working with or for a MSSP.
Curiosity and strong desire to constantly learn.
Additional Information Job Location:
Bethesda, MD Remote work:
2-days per week Job Type:
Full-Time Pay:
Up to $120K/yr.
(Depends on Experience) Recommended Skills Active Directory Federation Services Administration Auditing Automation Cloud Computing Cloud Technologies Estimated Salary: $20 to $28 per hour based on qualifications.
To support a mission critical infrastructure and ensure the highest levels of availability, performance and security.
DUTIES AND
Responsibilities:
Act as a subject matter expert and provide Tier III support for the desktop support team.
Work with monitoring tools.
Serve as a subject matter expert for Windows 10 and 11 and Microsoft deployment solutions.
Assist in the management and improvement of Microsoft 365.
Deploy, maintain, and troubleshoot over 70 Windows Servers in a vSphere environment.
Manage a Microsoft domain environment, including AD, DNS, DHCP, GPO's, DFS, ADFS, LAPS, SSL certificates, and licensing for Windows Servers 2008, 2012, 2016 or later.
Perform enterprise-wide server and desktop systems patching for OS and standard applications.
Maintain and support Windows server backups.
Monitor server performance and troubleshoot problem areas as needed.
Implement efficiencies through automation.
Maintain appropriate configurations.
Provide recommendations on system improvements and be technical lead for implementations.
Aid in the design, implementation, and testing of disaster recovery.
Act as the lead administrator for multiple systems including Microsoft Defender for Servers and Workstations, Quest Intrust/Change Auditor, KACE, SharePoint, Exchange, Intune, Office 365 suite, and other back-end applications.
Provide white glove support for the executive level employees.
Work closely with other engineers of other disciplines for escalation support and troubleshooting.
Work with external vendors and partners to assist in troubleshooting systems and applications as necessary.
Qualifications Excellent oral and communication skills (client-facing).
3
years of relevant work experience managing a Microsoft Domain, Windows Servers, Exchange, VMware, and other mission critical enterprise level systems.
Experience working with Cloud technologies and SaaS solutions.
Strong understanding of IT and Microsoft security.
Candidate must be a quick learner with exceptional communications and customer service skills.
A pro-active mind-set with a focus on constant improvement and follow through at all levels.
Strong technical problem-solving skills In-depth knowledge of the Microsoft suite of products.
Ability to take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems.
Excellent verbal and written communication skills with the ability to clearly and concisely present complicated technology concepts to end-users with differing skill levels.
Other desired knowledge, skills, or attributes:
Experience with Windows Defender, Nagios Monitoring, KACE, and JIRA ticketing systems a plus.
Microsoft, VMware, and cloud certifications preferred.
Experience with SQL.
Experience in working with or for a MSSP.
Curiosity and strong desire to constantly learn.
Additional Information Job Location:
Bethesda, MD Remote work:
2-days per week Job Type:
Full-Time Pay:
Up to $120K/yr.
(Depends on Experience) Recommended Skills Active Directory Federation Services Administration Auditing Automation Cloud Computing Cloud Technologies Estimated Salary: $20 to $28 per hour based on qualifications.
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