Senior Researcher, Digital Research
Company Name:
Marriott International
Senior Researcher, Digital Research
It's a powerful feeling, to belong. It's inspiring people to do more than they thought they could. It's leading the way by rolling up your sleeves to accomplish a common goal. It's taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The
Marriott International HQ,
located at
10400 Fernwood Road, Bethesda, MD, 20817
is currently hiring a
Senior Researcher, Digital Research.
Responsibilities include: The Manager of Digital Research is responsible for executing primary research (qualitative and/or quantitative) activities for select Marriott Digital strategies, Digital Touchpoints (web, mobile, and on-property) and eMarketing both domestically and internationally. The scope of research activities covers a spectrum (from global strategy formation to usability interviews). The Research Manager will execute research plans as assigned by the senior management team.
EXPECTED CONTRIBUTIONS
Support and execute agile research for mobile product, responsive design, and web development projects as well as support traditional research methodologies for strategic and foundational research efforts
Plan, design, and conduct research activities including ethnographic interviews, competitive analysis, organizational research, and usability testing.
Participate in the analysis and synthesis of findings when collaborating and facilitate team ownership of research recommendations.
Communicate insights from research to product teams and shepherd the insights into action.
Work closely with the team to ensure potential design solutions serve identified business and user needs
Ability to connect with interviewees from all demographics and backgrounds, and to help team members and clients develop empathy for their values and needs
A passion for prototyping innovative research methodologies, as well as extensive past experience with creating research plans, discussion guides, field tools and stimuli, interviewing, observational research and synthesis
PREFERRED:
Demonstrated knowledge of user-centered design principles and practices
Strong background in and experimental methodology
Solid understanding of qualitative and quantitative research methods
Experience in the Internet field, developing large-scale transactional sites
Experience with Multi-Variant Testing and Metrics and Analysis
Bachelor's degree in Human Factors Psychology, Instructional Design, Business or 8 years of relevant eCommerce experience
Experience with adaptive/responsive design
Flexibility in approach to problem-solving and creative thinking
EDUCATION:
Bachelor's degree in Statistics, Human Factors Psychology, Instructional Design, Design Research, Communications or related field or 4
years experience in related field. MD or similar graduate degree preferred.
Substantive practical experience in user-centered design and an academic background in Design, HCI, Anthropology, Psychology, or a related field
Demonstrated experience with user-centered design principles and practices
Demonstrated experience with qualitative and quantitative research methods
Ability to contribute meaningful content to processes and systems created with the practice
Significant experience in the Digital field
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Estimated Salary: $20 to $28 per hour based on qualifications.
Marriott International
Senior Researcher, Digital Research
It's a powerful feeling, to belong. It's inspiring people to do more than they thought they could. It's leading the way by rolling up your sleeves to accomplish a common goal. It's taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The
Marriott International HQ,
located at
10400 Fernwood Road, Bethesda, MD, 20817
is currently hiring a
Senior Researcher, Digital Research.
Responsibilities include: The Manager of Digital Research is responsible for executing primary research (qualitative and/or quantitative) activities for select Marriott Digital strategies, Digital Touchpoints (web, mobile, and on-property) and eMarketing both domestically and internationally. The scope of research activities covers a spectrum (from global strategy formation to usability interviews). The Research Manager will execute research plans as assigned by the senior management team.
EXPECTED CONTRIBUTIONS
Support and execute agile research for mobile product, responsive design, and web development projects as well as support traditional research methodologies for strategic and foundational research efforts
Plan, design, and conduct research activities including ethnographic interviews, competitive analysis, organizational research, and usability testing.
Participate in the analysis and synthesis of findings when collaborating and facilitate team ownership of research recommendations.
Communicate insights from research to product teams and shepherd the insights into action.
Work closely with the team to ensure potential design solutions serve identified business and user needs
Ability to connect with interviewees from all demographics and backgrounds, and to help team members and clients develop empathy for their values and needs
A passion for prototyping innovative research methodologies, as well as extensive past experience with creating research plans, discussion guides, field tools and stimuli, interviewing, observational research and synthesis
PREFERRED:
Demonstrated knowledge of user-centered design principles and practices
Strong background in and experimental methodology
Solid understanding of qualitative and quantitative research methods
Experience in the Internet field, developing large-scale transactional sites
Experience with Multi-Variant Testing and Metrics and Analysis
Bachelor's degree in Human Factors Psychology, Instructional Design, Business or 8 years of relevant eCommerce experience
Experience with adaptive/responsive design
Flexibility in approach to problem-solving and creative thinking
EDUCATION:
Bachelor's degree in Statistics, Human Factors Psychology, Instructional Design, Design Research, Communications or related field or 4
years experience in related field. MD or similar graduate degree preferred.
Substantive practical experience in user-centered design and an academic background in Design, HCI, Anthropology, Psychology, or a related field
Demonstrated experience with user-centered design principles and practices
Demonstrated experience with qualitative and quantitative research methods
Ability to contribute meaningful content to processes and systems created with the practice
Significant experience in the Digital field
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Estimated Salary: $20 to $28 per hour based on qualifications.
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