Senior Director, Application Delivery, Revenue Management
Company Name:
Marriott International
Senior Director, Application Delivery, Revenue Management
It's a powerful feeling, to belong. It's inspiring people to do more than they thought they could. It's leading the way by rolling up your sleeves to accomplish a common goal. It's taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The
Marriott International HQ,
located at
10400 Fernwood Road, Bethesda, MD, 20817
is currently hiring a
Senior Director, Application Delivery, Revenue Management.
Responsibilities include: Leads a team in support of application delivery for Revenue Management Systems including resourcing, budget, structure, and policies and procedures. Manages the performance compliance to the application delivery service level agreements. Works with Service Providers and monitors service level infractions and develops new SLAs and metrics as needed. Oversees planning and forecasting of application delivery service consumption, quality of service and customer satisfaction.
CANDIDATE PROFILE
Education and Experience
Required
Qualifications:
10
years of application support and development leadership experience and an undergraduate degree in Information Systems, Computer Science, or equivalent experience/certifications OR 15
years of application support and development leadership experience
Five years recent experience with development methodologies as well as familiarity with new, emerging development frameworks
10
years' experience with diverse technologies including Data Warehousing, J2EE / Websphere, Mainframe Systems, and Relational databases
Experience in working with high transaction systems, large data volumes, and efficient use of computing resources.
Direct management of complex budgets of $5-10m in direct and indirect costs
Direct management of cross functional, sourced, or matrixed teams
Preferred
Qualifications:
Demonstrated success leading medium- to large-scale initiatives/transformations
Expert knowledge of related applications (e.g. Property Management Systems, Revenue Management, Reservations, Distribution Channels, etc.)
Expertise in hospitality, revenue management, reservations, pricing, inventory management and data warehousing systems implementation, management, and support
Expertise in high performance transaction systems
Proven leadership experience in implementing and managing IT delivery teams
Experience with and knowledge of IT outsourcing activities in a managed services environment
Proven knowledge of all aspects of application delivery services
Proven knowledge of development methodologies, solid understanding of ITIL v3 framework
Knowledge of Capability Maturity Model Integration (CMMI)
Strong negotiation, influencing, and problem resolution skills
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Experience in business systems, process planning, and process adoption
Knowledge of business environment, service requirements and hospitality culture
Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
Graduate degree
Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
Work experience with diverse set of technologies
Demonstrated success in handling mission critical applications
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Estimated Salary: $20 to $28 per hour based on qualifications.
Marriott International
Senior Director, Application Delivery, Revenue Management
It's a powerful feeling, to belong. It's inspiring people to do more than they thought they could. It's leading the way by rolling up your sleeves to accomplish a common goal. It's taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The
Marriott International HQ,
located at
10400 Fernwood Road, Bethesda, MD, 20817
is currently hiring a
Senior Director, Application Delivery, Revenue Management.
Responsibilities include: Leads a team in support of application delivery for Revenue Management Systems including resourcing, budget, structure, and policies and procedures. Manages the performance compliance to the application delivery service level agreements. Works with Service Providers and monitors service level infractions and develops new SLAs and metrics as needed. Oversees planning and forecasting of application delivery service consumption, quality of service and customer satisfaction.
CANDIDATE PROFILE
Education and Experience
Required
Qualifications:
10
years of application support and development leadership experience and an undergraduate degree in Information Systems, Computer Science, or equivalent experience/certifications OR 15
years of application support and development leadership experience
Five years recent experience with development methodologies as well as familiarity with new, emerging development frameworks
10
years' experience with diverse technologies including Data Warehousing, J2EE / Websphere, Mainframe Systems, and Relational databases
Experience in working with high transaction systems, large data volumes, and efficient use of computing resources.
Direct management of complex budgets of $5-10m in direct and indirect costs
Direct management of cross functional, sourced, or matrixed teams
Preferred
Qualifications:
Demonstrated success leading medium- to large-scale initiatives/transformations
Expert knowledge of related applications (e.g. Property Management Systems, Revenue Management, Reservations, Distribution Channels, etc.)
Expertise in hospitality, revenue management, reservations, pricing, inventory management and data warehousing systems implementation, management, and support
Expertise in high performance transaction systems
Proven leadership experience in implementing and managing IT delivery teams
Experience with and knowledge of IT outsourcing activities in a managed services environment
Proven knowledge of all aspects of application delivery services
Proven knowledge of development methodologies, solid understanding of ITIL v3 framework
Knowledge of Capability Maturity Model Integration (CMMI)
Strong negotiation, influencing, and problem resolution skills
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Experience in business systems, process planning, and process adoption
Knowledge of business environment, service requirements and hospitality culture
Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
Graduate degree
Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
Work experience with diverse set of technologies
Demonstrated success in handling mission critical applications
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Estimated Salary: $20 to $28 per hour based on qualifications.
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